Return and Exchanges

RETURN POLICY

Last updated October 14, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the delivery date. All returned items must be in new, unused and unwashed condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@woollyblues.com to obtain a free return label.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service e-mail below to arrange a refund or exchange. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@woollyblues.com